You can read my email to Memphis Shades below. You can also see the pictures I included specifing what I am missing and how many I am missing.
I received the package from them yesterday (still never received a package or follow up from my email to them 2 months ago) with parts! Yea, exciting right? No.
I received 4 bolts, 2 acorn nuts, and 2 bracket washers/nut backer things. (Technical terms.)
Was I asking too much? Is that all they got? If so, they really need to make their extra hardware available elsewhere!
So while I really appreciate them sending me the parts for free, I am very, very dissapointed in their inability to send out what is requested.
Am I wrong in this?
---------- Forwarded message ----------
From: Angela
Date: Tue, Jun 16, 2009 at 5:00 PM
Subject: Nuts/Bolts falling off!
To: customerservice@memphisshades.com
Bike: 1998 Honda Shadow ACE Deluxe
Windscreen: Slim 17": MEM4220
I am missing many nuts and bolts from my windscreen assembly. These
have vibrated and fallen off over the past year, and I can't find
anywhere to replace the parts. I have been to several of your
dealers and no one has spare parts or knows how/where to get them.
Emailing you is my last effort short of replacing everything!
Bolt/Nut (x2) for attaching the Slim to the mounting bracket
Bolt/nut (x4) for the frame of the Slim
Pictures attached.
Please mail to:
Angela ******
***** Alicia Pkwy, #****
Mission Viejo, CA 9****
Thanks,
Angela
Bracket:
Windscreen (17" Slim):
0 comments:
Post a Comment